Residents of buildings using Propra can easily report issues and schedule maintenance appointments all without setting up an account.
To submit a maintenance request with Propra follow the 6 easy steps below:
- Send an email to: email@example.com. Briefly describe your issue in the subject of the email.
- Provide more detail in the email body. Attach images for more context.
- You will receive an email with a link that allows you to schedule a maintenance appointment that works best for you.
- We match a maintenance operator with your requested timeframe. A confirmation of your appointment will be sent to you.
- A maintenance operator will show up at your unit to resolve the issue at the scheduled time.
- Once the appointment has been completed, you will receive an email notification.